Managing the team

Toolbox: leading and managing volunteers and staff

One of my favourite quotes comes from American business guru Peter Drucker, who famously said: “Management is doing things right; leadership is doing the right things.” So this month we are particularly focusing on ‘doing things right’.

This is not about the big-picture aims and objectives that we discussed at the start of this series, but much more about the nuts and bolts of doing work well on a weekly basis. Specifically, who is managing the youth or children’s work team, overseeing what they do and helping to make sure things get done ‘right’?